Improving the Quality of Instructor Services at BBPPMPV Business and Tourism through Visionary Leadership, Organizational Culture, and Achievement Motivation (A Quantitative Study Using Path Analysis and SITOREM)

Abstract

This paper investigates how organizational culture and visionary leadership influence the quality of instructor services in BBPPMPV Business and Tourism using achievement motivation as a mediator. Using a quantitative approach comprising path analysis and SITOREM, data were collected from 153 vocational high school teachers in DKI Jakarta who were graduates of the training.developing capacity Also I revised BBPPMPV Business and Tourism 2020–2024. The results revealed that visionary leadership (β = 0.217) and organizational culture (β = 0.193) have a significant direct impact on instructor service quality. In addition, both variables also affect instructor service quality indirectly through achievement motivation, which itself has a significant direct effect (β = 0.137) on instructor service quality. This study offers evidence-based governance at BBPPMPV Business and Tourism, a behavioral model. This study provides a strategic framework for institutional development, especially affecting initiatives for teacher performance improvement, by pointing out the achievement motivation mechanism linking visionary leadership and organizational culture to service outcomes.