Implementation of Lecture Monitoring Standard Oparational Procedure In Academic Sub-Section At Faculty Of Education Unima
Keywords:
lecture monitoring, standard operational procedureAbstract
This study aims to describe and analyze the implementation of SOPs Monitoring lectures which consists of 8 activities at the Faculty of Education, State University of Manado. This research was conducted with a qualitative approach with descriptive research methods. Collecting data using interview, observation and documentation techniques. The data analysis technique uses an interactive model. The results of the study show that the implementation of prosedure operational standard for monitoring lectures has not been carried out in accordance with the stages so that lecture monitoring activities carried out at Faculty of Education Unima do not guarantee the creation of quality in the lecture process. Based on the results of this study, it is recommended that it is necessary to adjust SOPs, and make new lecture monitoring SOPs that are adapted to the dynamic Covid-19 pandemic situation. lecture monitoring SOPs favor students so that they are effective and efficient if applied to the learning process during the Covid-19 pandemic, and need to be there is attention from the leadership of the Faculty of Education, Manado State University in implementing SOPs for monitoring recovery and providing motivation for human resources as well as supervision from related parties to ensure that all human resources carry out tasks in accordance with their main duties and functions in order to achieve the goal of monitoring lecture, namely improving the quality lectures.
Downloads
References
Rahmadana, M. F., dkk. (2020). Pelayanan Publik. Yayasan Kita Menulis.
Anisah, A. (2020). Kualitas Pelayanan Administrasi Akademik di Perguruan Tinggi (Studi pada Fakultas Ilmu Administrasi Universitas Brawijaya). Jurnal Ilmiah Administrasi Publik, 6(2).
Soemohadiwidjojo, T. Arini. (2014). Mudah Menyusun SOP (Standar Operating Procedure). Jakarta: Penebar Plus.
Tathagati, Arini. (2017). Step by Step Membuat SOP (Standard Operating Procedure). Yogyakarta: Efata Publishing
Tesch, R. (2013). Qualitative research: Analysis types and software. Routledge.
Fachruddin, F. (2017). Sistem Informasi Monitoring Dan Evaluasi Perkuliahan (Studi Kasus: Stikom Dinamika Bangsa). Jurnal Ilmiah Media Sisfo, 8(3), 171-179.
Paath, A., Liando, D., & Sampe, S. (2019). Manajemen Pelayanan Publik Di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kota Manado. Jurnal Eksekutif, 3(3).
Wibowo. (2010). Manajemen Kinerja. Jakarta: Rajawali Press
Paputungan, I., Ansar, A., & Mas, S. R. (2021). Keefektifan Pelaksanaan Sistem Penjaminan Mutu Internal. PEDAGOGIKA, 77-92.
Sallis, Edward. (2010). Total Quality Education in Education, Manajemen Mutu Pendidikan, Terj. Ahmad Ali Riyadi dan Fahrurrozi, Yogyakarta: IRCiSoD.
Afrizal, D., & Sahuri, C. (2012). Analisis manajemen pelayanan publik. Jurnal Administrasi Pembangunan, 1(01).
Marzuki. (2012). Manajemen Mutu Perguruan Tinggi. Jakarta: Rajawali.
Ristiani, I. Y. (2020). Manajemen Pelayanan Publik Pada Mall Pelayanan Publik di Kabupaten Sumedang Provinsi Jawa barat. Coopetition, 11(2), 325691.
Ratminto dan Winarsih, A S. (2010). Manajemen Pelayanan. Yogyakarta. Pustaka Pelajar
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2021 Indri Tulus

This work is licensed under a Creative Commons Attribution 4.0 International License.