The Measurement Indicator of Quality Tourism from Bali Stakeholder Destination Perspective
Keywords:quality tourist, quality destination, tourism stakeholder, tourist expectation
Quality tourism has become the expectation of tourism stakeholders but until now quality tourism does not yet have definitions and key performance indicators that can be used as measurement indicators, so this research is very necessary to do. The results of a survey of 81 informants illustrate that stakeholders' views on quality tourist indicators agree with high education indicators, and strongly agree with the following indicators namely high spenders, environmentally conscious, spending locally, and respect a local culture as indicators of quality tourist measurements. Stakeholders' views on quality destination indicators agree with the low density of tourist's indicators and agree to the following indicators namely beautiful and unique attractions, interesting cultural events, the hospitality of local people, quality of culinary, public transportation access, high quality of infrastructure, shopping destination, climate and weather condition, and premium accommodation as indicators of quality destination measurement.